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Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Ayuna will use standard charges from Australia post and Couriers please to send the products all around the Australia – the delivery time depends on the location – most capital cities take one-day delivery by express post.
Which payment methods are accepted in the Online Shop?
We do accept all major cards via the website and pay via phone.
How long will delivery take?
Delivery time depends on the location, usually takes two days if the location is based in any Australian major city or if regeional may take 3-6 days.
How secure is shopping in the Online Shop? Is my data protected?
Our website is SSL certified and verified- all the payments are proceeded by e gateway – which is a secure payment gateway.
What exactly happens after ordering?
You will receive an email. followed by tracking number with expected date of arrival.
Do I receive an invoice for my order?
Yes.